Please read these Terms and Conditions carefully before using the Hoki138 platform. By registering or using any of our services, you agree to comply with all terms set out below.
Key highlights from Hoki138's Terms & Conditions for your quick reference
Hoki138 only permits individuals aged 18 and above to register and play. Identity verification (KYC) is required before your first withdrawal can be processed.
Each player is only permitted to hold one active account at Hoki138. Duplicate accounts will be suspended immediately and balances may be forfeited in accordance with the platform's policy.
All deposits and withdrawals at Hoki138 are in Malaysian Ringgit (MYR) only. No currency conversion is required when using DuitNow, Touch 'n Go, GrabPay, and other supported methods.
All bonuses and promotions at Hoki138 are subject to wagering requirements that must be met before withdrawals are permitted. Please read the terms of each promotion.
Hoki138 reserves the right to suspend or terminate any account suspected of fraud, money laundering, or violation of any of these terms.
Hoki138 supports responsible gaming. Players may set deposit limits, activate cooling-off periods, or request self-exclusion through their account settings.
Welcome to Hoki138 (hoki138.wine), an online casino entertainment platform operated for players in Malaysia. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and Hoki138 ("Platform", "we", "Company") with respect to your use of all services, games, and features available on this platform.
By accessing, registering, logging in to, or using any part of the Hoki138 platform, you confirm that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document, as well as our Privacy Policy and Responsible Gaming Policy displayed separately.
If you disagree with any part of these Terms, please stop using the Hoki138 platform immediately. Continued use following any amendment to the terms will be considered acceptance of the updated terms.
Important Note: These Terms apply to all Hoki138 users, including visitors, registered members, VIP members, and anyone accessing the platform's content via web browser, iOS, or Android mobile app.
To register and use the Hoki138 platform, you must meet all of the following eligibility requirements without exception:
Each individual is only permitted to hold one (1) active account at Hoki138 at any time. Detection of duplicate accounts sharing the same information, IP address, device, or payment method will result in the suspension of all associated accounts and possible forfeiture of balances.
Hoki138 reserves the right to request identity verification at any time, particularly before your first withdrawal or when cumulative withdrawal amounts exceed RM5,000. Documents that may be requested include your national identity card (MyKad), a recent bank statement, and proof of address. Failure to provide the required documents within the specified timeframe may result in account suspension.
Hoki138 is not liable for any loss or damage arising from fraudulent registration, inaccurate information, or the unauthorised use of another person's identity.
All financial transactions on Hoki138 are conducted in Malaysian Ringgit (MYR). No foreign currency is accepted and no currency conversion is charged to Malaysian players.
| Payment Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| DuitNow | RM20 | RM50,000 | Instant |
| Touch 'n Go eWallet | RM20 | RM10,000 | Instant |
| GrabPay | RM20 | RM10,000 | Instant |
| Boost | RM20 | RM5,000 | Instant |
| ShopeePay | RM20 | RM5,000 | Instant |
| Maybank2u (FPX) | RM30 | RM50,000 | Instant |
| CIMB Clicks (FPX) | RM30 | RM50,000 | Instant |
Hoki138 is not responsible for any delays in deposit processing caused by disruptions or maintenance on the part of the payment service provider. Deposits that are unsuccessful within 30 minutes should be reported to our customer support team via live chat.
Note: The payment method used for deposits must be in the same name as the account registered with Hoki138. Third-party account payments are not permitted, and any such deposits will be refunded less applicable administrative fees.
Hoki138 is committed to processing withdrawals quickly and efficiently. Withdrawals can be made using the same payment method used for your deposit.
Hoki138 reserves the right to request additional verification or place a hold on any withdrawal exceeding RM10,000 per day for anti-money laundering (AML) compliance purposes. This verification process typically takes no more than one business day.
Withdrawals made before bonus wagering requirements are met will be automatically declined. Please ensure all wagering requirements are fulfilled before submitting a withdrawal request to avoid unnecessary delays.
Hoki138 offers a wide range of bonuses and promotions for both new and existing players, including a welcome bonus, daily rebates, weekly cashback, reload bonuses, and VIP tier rewards. Each promotion has its own terms that should be read carefully.
All bonuses credited to your Hoki138 account are subject to wagering requirements before any withdrawal can be made. For example, a RM100 deposit bonus with a 20x wagering requirement means you must wager a total of RM2,000 across eligible games before the bonus balance can be withdrawn.
Hoki138's VIP Rewards Programme has 6 tiers: Bronze, Silver, Gold, Platinum, Elite, and Diamond. Upgrades happen automatically based on cumulative deposits. VIP tier status will not be downgraded even during periods of inactivity. For more details on the benefits of each tier, please visit the VIP Rewards us.
Hoki138 reserves the right to modify, discontinue, or introduce new promotions at any time without prior notice. Players are encouraged to check the promotions section regularly for the latest offers.
All games offered at Hoki138 — including slots, baccarat, Live Casino, table games, fishing games, progressive jackpots, and Sports Betting such as badminton, Malaysia Super League football, and EPL — are subject to their respective game rules as displayed within each game.
For Live Casino games at Hoki138, all results announced by the dealer are final. Any dispute regarding a Live Casino game outcome must be submitted within 24 hours after the match concludes.
The following activities are strictly prohibited on the Hoki138 platform and may result in account suspension or termination, as well as forfeiture of balances:
Hoki138 cooperates with relevant law enforcement agencies in investigations involving suspected illegal activity. All suspicious transactions are reported in accordance with anti-money laundering (AML/KYC) compliance requirements.
Hoki138 reserves the right to suspend, restrict, or terminate any player's account at any time for the following reasons:
Players who wish to voluntarily close their account may contact the Hoki138 customer support team. Any remaining balance in a voluntarily closed account — following identity verification and once all wagering requirements have been met — will be returned to the original payment method within seven (7) business days.
To the extent permitted by law, Hoki138 shall not be liable for:
Hoki138's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player within 30 days before a claim arises.
Hoki138 takes the privacy and security of players' personal data seriously. All information collected during registration and platform use is managed in accordance with our Privacy Policy, available on the Privacy Policy.
In summary, Hoki138 collects personal data (name, phone number, email, payment information) for account management, transaction processing, legal compliance, and service improvement purposes. Your data is protected with 256-bit SSL encryption and will not be sold or shared with third parties for marketing purposes without your consent.
Player Rights: You have the right to request a copy of your personal data, request corrections to inaccurate data, or request deletion of your data under certain circumstances. Contact support@hoki138.wine for data-related requests.
Hoki138 believes that casino gaming is purely entertainment and should never be a source of financial stress. We fully support the principles of responsible gambling and provide a range of tools to help players stay in control.
If you or someone you care about needs support with gambling habits, we encourage you to reach out to professional help resources available in Malaysia. Your mental and financial wellbeing matters far more than any winnings. For more information, please visit the Responsible Gaming us.
Hoki138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Players will be notified of material changes via their registered email or in-platform notification at least 7 days prior to taking effect, except in urgent circumstances where immediate amendment is necessary for security or legal compliance purposes.
Your continued use of the Hoki138 platform after any amendments take effect constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically to ensure you remain informed of the latest version of the Terms governing your use of the platform.
Current version: These Terms and Conditions are effective from 1 January 2026. Any questions regarding these Terms may be directed to the Hoki138 customer support team via email at support@hoki138.wine.
These Terms and Conditions are interpreted and enforced in accordance with the laws applicable in the jurisdiction where the Hoki138 platform operates. Any dispute arising from or in connection with these Terms or the use of the Hoki138 platform shall first be resolved through good-faith negotiation between the player and Hoki138 within 30 days from the date the dispute arises.
If negotiation does not result in a satisfactory resolution, the dispute may be referred to binding arbitration under procedures agreed upon by both parties. Players agree not to initiate any class action lawsuit against Hoki138.
Players are solely responsible for ensuring that their use of the Hoki138 platform complies with the local laws applicable in their jurisdiction. Hoki138 does not provide legal advice on this matter.
Now that you've reviewed our Terms & Conditions, you can register with confidence. Over 500,000 Malaysian players already trust Hoki138.